In order to ensure a seamless and safe interaction with our website, we employ the use encryption systems and other security strategies to safeguard all our website activities. To ensure a minimal chance of someone else trading in your name, we demand you create and use your own username and password under protected protocols.
Endeavour you do not share your password with any other person, and be aware that officials of West Media Group limited will never demand to know your password. If someone approaches you, claiming to be a representative of West Media Group limitedand asks for your password, do not consent to their demand and report the incident to our customer support immediately. Choose a password that is hard to crack and make sure you change it once every few months. Do not forget to log out immediately you finish any trading activity with West Media Group limited, after each trading session, and any time you want to leave your computer.
When you want to start trading, the first thing required of you is to open an account. As simple as account-opening process is, you will need to provide some basic personal information like your first name and surname, phone number, and email address. You may only need to provide other information or proof of identity any time in the future. West Media Group limited will secure the privacy of every personal data we get from you, which includes marital status, age, or occupational status. We may also request from you, passport, photographs, and copies of your ID, in compliance with all and any laws, policies, or regulations, which require the procurement of such documents. In addition, in some locations, you may have a legal compulsion to provide some financial information, risk tolerance, and investment experience.
All these documents are necessary if you want to have a smooth access to a trading account with the ability to trade easily. Note that it is not mandatory that you provide these documents; however, if you do not provide them, you will not have the chance to open the account and trade on the website. Furthermore, you must always notify us if any of your personal information changes so that we will make the necessary amendments to keep your profile updated as per legal requirement.
When you use this website, you are indicating you are of a minimum of 18 years of age or any other jurisdiction-dependent age restriction, based on any other laws applicable to you. This is mandatory if you seek to have access to trading on the website. If you are not up to the required minimum age, and you had access to the website by mistake, you have the duty to exit from the site and notify us quickly so that we will verify the necessary regulations and laws, which relate to you and your personal data.
Notwithstanding the above scenario, in the effort to safeguard child privacy, we do not consciously collect or keep data from any user below age 13 and we did not design any element of our website to attract anybody below 13 years of age. If at any time, the Website collects or keeps any such under age personal data; it would comply with the Children’s Online Privacy Protection Act (COPPA) and all or any other necessary law within the correct jurisdiction.
Kindly note that all and any use of the site and its services is subject to the Terms and Conditions, and these may require adjustment occasionally at the exclusive preserve of West Media Group limited.
2.1. We collect information required to open an account, to transact business effectively and to safeguard your assets and your privacy. To do this, we gather information to help us assess your needs and preferences.
2.2. The information we collect directly from you includes information required to communicate with you, including your name, mailing address, telephone number, e-mail address and to identify who you are. We also collect demographic information when you open an account, including, birth date, education, occupation, etc. and information about your transactions with us. We also assess your trading experience, your approximate annual income and approximate net worth to assess your financial position.
We use personal information only as appropriate to provide you quality service and security. For example, we may use the information collected from you to verify your identity and contact information. We may also use this information to establish and set up your trading account, issue an account number and a secure password, maintain your account activity, and contact you with account information. This information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you.